Table of Contents Configuration of FileZilla Step 1: Download of FileZilla Configuration of the FTP account In case of problems Configuration of FileZilla In our example we are considering that your domain name is example.ext and that you are connecting using the default FTP account of your domain: webmaster@mon_domaine.ext. Step 1: Download of FileZilla You can download FileZille for free from the website of FileZilla available for Windows, Mac and Linux. Configuration of the FTP account Click on “File > Site Manager” Click on “New Site” Enter the following information: Host : ftp.online.net Port : 21 Encryption : Require explicit FTP over TLS Type of Authentication : Normal User : webmaster@domaine.ext Password : Your FTP password Launch the connection. If a confirmation window appears, check and validate the certificate: To reconnect, you will just go back into “Site Manager …” and click again on the connect button. In case of problems If you are behind a router or firewall and you can not list the files, enable the passive transfer mode from “Edit> Settings”: You have to set the number of simultaneous transfers to a maximum of 3. To do this, go to Edit / Settings, then to “Transfer” and set the number of simultaneous transfers to a maximum of 3.