Abuse dedibox / online.net

Report an Incident

Your can report a security alert / abuse at the abuse page in the management console.

At first step, you have to enter:

  • A domain name or IP address
  • The time of the incident

Then enter on the second page:

  • Your email address
  • Select the type of the abuse from the list
  • Specify all details of the abuse (copy logs, URLs of detected phishing sites, etc …)

Validate your complaint

Once you have submitted the form, you will receive an email with a link. You must click on the link to validate the abuse you have submitted.

BE CAREFUL: If you don't click on the link in the email, the abuse will not be validated. You must click on the link to validate the abuse you have submitted

Following your complaint, you will receive a reply from the subscriber within a maximum of 48 hours.

If you don't get any reply in 48 hours, you can open a new complaint and the subscribers service will be suspended.

Solve an abuse

For more information, refer to the specific documentation: Solve an abuse.