Table of Contents What is Account Management ? Online.net management console My information My services Security alerts / abuses Connection logs Messages Frequently asked questions What is Account Management ? Online.net management console The management console of Online.net gives you full control over your account. No matter, if you want to configure your domain names, web hostings, dedicated servers or your dedirack collocation - You can manage everything in one place. Student accounts do no longer exist, only regular accounts remain. My information You can update any personal information about your account directly in the management console. If you want to change the legal form, the company name or the name of the domain owner, you need to start a procedure for changing the owner. For a dedicated server it is not possible to change the owner of an account. You need to open a new account with the new ownership information, order the services in the new account and terminate the old ones afterwards. If you want to change your student account into a personal account, you need to contact the technical assistance. My services The list of all your services is available in the section my services. Security alerts / abuses Security alerts will be sent to you if your configuration has security issues or if some content on your server does not respect the law. These alerts can be for example: Sending of SPAM from your server or web hosting Bruteforcing from your server The hosting of phishing sites Sharing of illegal content and so on… These alerts are available in the security alerts section of the management console. This section is used for security alerts of all your services, either web hosting or dedicated servers. You must answer to them with the highest priority possible and with a delay of 72 hours max. If required you can signalize an abuse. Connection logs Connection logs to your management console are available at this link. Messages Important messages sent to you are available at this link. A notification will be shown upon connection to your management console, if you have unread messages. Frequently asked questions How to subscribe? How can I manage my account? How can I reset my password? How does the billing work How can I print my invoices What payment methods are accepted? Enabling Two Factor Authentication Disable double authentication Beware of scams - Recognizing fraud and phishing emails